Terms and Conditions


General Conditions

The following are the list of sections covered in Jazz Casino’s Terms and Conditions

Jazz Casino – The Gaming Contract (Account Terms and Conditions)

These Terms and Conditions apply to you (customer), and pertain to your action, if you participate at www.jazzcasino.com.

By playing at Jazz Casino, you represent and warrant that you fully understand and agree to comply with these Terms and Conditions. You will be asked at the start of your customer activation with us, to accept these terms before moving forward.

Mentioned below are Jazz Casino’s terms and conditions. Please go over them thoroughly to ensure that you understand everything and are ready to continue your customer process with us. In case there are changes, it is recommended to consult the terms and/or the Support once every three months. Terms and conditions relating to any promotion and/or offer are subject to changes at any time. It is the player’s sole responsibility to regularly look out for alterations and updates. If you do not agree to any of these Terms and Conditions, you should immediately stop using our service and ask our customer support to remove the account.

By clicking, “Sign Me Up” as the final part of the registration process, you are bound by these Terms and Conditions, Privacy Policy, its bonuses, tournaments, and other rules/policies at Jazz Casino, which are relevant to your gameplay. Each case, as such, may be notified to you and modified from time to time.

You are bound by the T&C’s in any event, shall you use our products or any Casino provider from our brand. This includes, initiating or making a deposit through our cashier and processing provider.

Our goal is to provide a world class service with which you, the player, are pleased with in every possible aspect. Ranging from our casino providers, to deposit and withdrawal solutions, to bonus terms, and other policies enabled through our terms and conditions.

“Jazz Casino” means the brand and all products and services, offered “Online” (accessed via PC, laptop, mobile and tablet) via www.jazzcasino.com

“Customer/s” or “Player/s” mean a Registered Account at www.jazzcasino.com.

“Games” means any and all casino games offered by Jazz Casino; These are individual games offered from our multiple casino software providers.

“Service” translates to any availability of the platform that enables you to play games or use the Software in any manner.

“Software” means any casino software providers licensed to us in order for the customer to play, or any mobile game versions of the software offered by Jazz Casino through these providers.

“We/Us/Our” refers to our brand itself, Jazz Casino and its managing company.

“Website” means our brand’s website domain: www.jazzcasino.com.

“Free Chip” refers to a courtesy bonus given by management after a deposit has already been made to an active account.

2.1. A customer may only participate at Jazz Casino if s/he is of legal age (18+). The customer needs to confirm this when setting up their account.

2.2. We will not be accepting customers from the following countries: Permanent and temporary residents of Algeria (DZA), Botswana (BWA), Chad (TCD), Djibouti (DJI), Eritrea (ERI), Gabon (GAB), Guinea (GIN), Kenya (KEN), Libya (IBY), Mali (MLI), Namibia (NAM), Republic of the Congo (COG), Sierra Leone (SLE), South Sudan (SSD), Tanzania (TZA), Uganda (UGA), Zimbabwe (ZWE), Angola (AGO), Burkina Faso (BFA), Cameroon (CMR), Egypt (EGY), Eswatini (SWZ), Gambia (GMB), Guinea-Bissau (GNB), Lesotho (LSO), Madagascar (MDG), Mauritania (MRT), Morocco (MAR), Niger (NER), Rwanda (RWA), Senegal (SEN), Somalia (SOM), Sudan (SDN), Togo (TGO), Western Sahara (ESH), Benin (BEN), Burundi (BDI), Central African Republic (CAF), Congo (COD), Equatorial Guinea (ENQ), Ethiopia (ETH), Ghana (GHA), Ivory Coast (CIV), Liberia (LBR, Malawi (MWI), Mozambique (MOZ), Nigeria (NGA), South Africa (ZAF), Tunisia (TUN), Zambia (ZMB), Afghanistan (AFG), Bahrain (BHR), British Indian Ocean Territory (IOT), China (CHN), Hashemite Kingdom of Jordan (JOR), Indonesia (IDN), Israel (ISR), Kuwait (KWT), Lebanon (LBN), Maldives (MDV), Nepal (NPL), Pakistan (PAK), Qatar (QAT), South Korea (KOR), Turkey (TUR), Uzbekistan (UZB), Armenia (ARM), Bangladesh (BGD), Brunei (BRN), Cocos {Keeling} Islands (CCK), Hong Kong (HKG), Iran (IRN), Japan (JPN), Kyrgyzstan (KGZ), Macao (MAC), North Korea (PRK), Palestine (PSE), Saudi Arabia (SAU), Sri Lanka (LKA), Tajikistan (TJK), Turkmenistan (TKM), Vietnam (VNM), Azerbaijan (AZE), Bhutan (BTN), Cambodia (KHM), Georgia (GEO), India (IND), Iraq (IRQ), Kazakhstan (KAZ), Laos (LAO), Malaysia (MYS), Myanmar (MMR), Oman (OMN), Syria (SYR), Thailand (THA), United Arab Emirates (ARE), Yemen (YEM) , Albania (ALB), Belarus (BLR), Bulgaria (BGR), Faroe Islands (FRO), Guernsey (GGY), Liechtenstein (LIE), Monaco (MCO), North Macedonia (MKD), Portugal (PRT), Romania (ROU), Serbia (SRB), Spain (ESP), Andorra (AND), Belgium (BEL), Croatia (HRV), Denmark (DNK), Finland (FIN) , Gibraltar (GIB), Hungary (HUN), Isle of Man (IMN), Kosovo (UNK), Montenegro (MNE), Norway (NOR), Republic of Lithuania (LTU), Russia (RUS), Slovakia (SVK), Svalbard and Jan Mayen (SJM), Aland (ALA), Bosnia and Herzegovina (BIH), Cyprus (CYP), Estonia (EST), Iceland (ISL), Poland (POL), Republic of Moldova (MDA), San Marino (SMR), Sweden (SWE).
Customers accessing these locations by changing their IP address via virtual private networks (VPN), are not eligible to open an account, log in, make a deposit, bet or perform any other activity at the Casino. Any accounts violating the Casino’s restrictions are subject to termination.

2.3. Customers from the countries mentioned previously will not be allowed to acquire a No Deposit Free Spin or Free Chip bonus at our Casino.

2.4. Full comprehension of the steps connected with online gambling through the use of Jazz Casino platform and “Rules” of the games is crucial for every player in the casino. Therefore, the customer accepts that participating at Jazz Casino is at one’s sole option, discretion and risk. Furthermore, players agree that participation at Jazz Casino is for personal entertainment and non-professional use.

2.5. Username and password are considered to be confidential information. As such, it’s the customer’s sole responsibility to keep above mentioned data in private custody. It is prohibited to provide their account data to any third parties, including, but not limited to any minor. The Company shall not be required to maintain login information or passwords if the player misplaces, forgets, loses, or is otherwise unable to enter the Casino because of anything other than the Company’s error. However, there is a process where the customer can acquire their password through a “Reset Password” process via the login portal.

2.6. Jazz Casino website shall be used by the customer only in order to gamble online for their own private use. Using it for others is prohibited and will result in the termination of the account.

2.7. Customers are barred from taking part in any strategies deemed as abusive. The casino reserves the right to go through gameplay details, transactions details & logs anytime, and to annul the entitlement of a players’ promotions.

2.8. Jazz Casino random number generator system defines the result and outcome of all the provided games. The player’s full agreement to this is essential. If the customer would like us to provide an official RTP value from a specific game, we will gladly provide this to the customer.

2.9. The customer fully comprehends, and is conscious that while playing, there might be a loss of funds by playing games at Jazz Casino.

2.10. Understanding of the fact that Jazz Casino reserves the rights to limit and / or deny any wagers placed by the player is indispensable. Our Casino also retains the right to deny any game bonus for reasons including, player’s false and/or defamatory statements. In case of abusive behavior, the customer’s account shall be terminated, and he/she will be disallowed to use the casino in the future.

2.11. Jazz Casino only accepts customers who provide legitimate and correct details placed upon the registration process.

2.12. The casino reserves the right to review/check logs and transaction records at any time, for any reason whatsoever. If, upon security check review, it appears that the customer is using strategies that are considered to be abusive, the Casino reserves the right to deny further usage of promotions for the player.

2.13. By using the casino’s softwares or signing up for any offer(s), player agrees to the receipt of occasional promotional e-mails from us & our affiliated programs.

2.14. Terms and conditions related to any bonus or promotion are subject to changes. It is the customer’s sole responsibility to regularly revise for modifications and updates.

2.15. Jazz Casino recommends their players to have a copy of the transactions made, game rules, deposit and withdrawal regulations, and recent updates. Players are also advised to keep such details in a handy place in order to avoid any possible future misunderstandings or disputes/claims.

2.16. It is necessary to fully read through, understand and agree to the above-mentioned terms and conditions before using the casino’s platform.

2.17. Given upon a win by the customer over a certain amount, the Casino will contact the software provider directly, in order to confirm that the winnings are earned correctly. In the case that the software confirms the winnings to be legitimate, this will fall under the regular payout procedure. If, the provider mentions an existing error provided by them, winnings will be deemed as null/void.

Customers in breach of this past section or otherwise in breach of these terms will be barred from collecting any winnings, gained by playing at Jazz Casino. Additionally, any person who is knowingly in breach of Section 2 may be committing fraud and may be subject to criminal prosecution.

General Bonuses Terms
If a Player chooses to use a bonus or promotion, it is, his/her sole responsibility to ensure that any applicable wagering requirements are met before requesting a payout. Failure to complete the wagering requirements will result in the payout request being rejected.

Claiming multiple bonuses: The player may not mix or combine promotions/bonuses. If multiple bonuses are mixed, the player’s casino winnings will be removed at the time of withdrawal. Please be sure to use only one bonus at a time.

Promotional funds (bonus amount) stay in the house upon completing the wagering requirement. Bonus money serves to enhance play and helps a player generate winnings; thus, they cannot be withdrawn as part of the winnings. Once the wagering requirement is complete, the bonus balance will be transferred to the real money balance for further use.

3.1. No Deposit Bonuses
For all accounts, players need to make a deposit (for the minimum, refer to deposit chart on point 9.2) in order to claim their No Deposit Bonus winnings, unless otherwise stated.
Unless stated otherwise, all No Deposit Bonuses are subject to the following terms and conditions:

3.1.1. The bonus amount must be wagered a minimum of 50-times for Slot games and Card games (currently Betsoft or Nucleus games). Any bets placed on excluded games will void any winnings gained by playing on our Casino.

3.1.2. In order to cash out the winnings that were generated from a No deposit bonus, contact customer service. As the minimum withdrawal is $50, that will be the amount to withdraw if your winnings are generated from a No deposit bonus.

To withdraw winnings above $50, from your No deposit bonus, these are the amounts allowed:
– $51 to $150 Max cash out – Deposit of $50 minimum needed and a playthrough of 25x added to both sums needs to be completed.
– $151 to $5,000 Max cash out – Deposit equal to the amount desired to cash out and a playthrough of 25x added to both sums needs to be completed.
In example:
1. Has $100 winnings from No deposit bonus.
– Withdraws $50, forfeits $50.
– Deposits $50 + $100 winnings = $150 * 25 playthrough
– Doesn’t apply
2. Has $1,000 winnings from No deposit bonus.
– Withdraws $50, forfeits $950.
– Deposits $50, + $150 winnings, forfeits $850 = $200 * 25 playthrough.
– Deposits $1,000 + $1,000 winnings = $2,000 * 25 playthrough.

3.1.3. Players are not allowed to receive multiple free bonuses consecutively. Receiving more than one No Deposit Bonus automatically voids any winnings generated from being withdrawn.

3.1.4. All No Deposit Bonuses given out are subject to the Wagering Requirements and Maximum Withdrawal Limits listed above (unless otherwise stated).

3.1.5. Once a customer has met the Wagering Requirements from a promotion and is able to make a withdrawal, any amount that is over the Maximum Withdrawal Limit will be removed from the balance by our Support team, as the player will not be able to withdraw these funds.

3.1.6. Redemption of a No Deposit Bonus is only entitled to one account per person, per household or per computer. Customers found to have multiple accounts who are redeeming free bonuses could risk their account termination, plus, any other account associated to the customer. In result, forfeiting any possible winnings.

3.1.7. Each No Deposit Promotion offered may have different restrictions depending on the promotion sent by our brand and/or its third-party affiliates. Please read the restriction in regards to the free bonuses before using any. Improper use of a No Deposit Bonus may result in forfeiture of winnings.

3.1.8. No Deposit Bonuses are not able to be used to play the progressive games; usage of the free bonuses in progressive games will nullify any winnings.
3.2. Free Chip

Unless stated otherwise, all Free Chip bonuses are subject to the following terms and conditions:

3.2.1. The Free Chip Bonus amount must be wagered a minimum of 50-times for Slots games and Card games (currently Betsoft or Nucleus games). Any bets placed on excluded games will void any winnings gained by playing on our Casino.

3.2.2. Should an active account receive a Free Chip and release the winnings, the maximum withdrawable amount from the Free Chip is $5,000.

3.2.3. Players cannot request for multiple Free Chip promotions consecutively. If the player has played with one Free Chip and is subsequently willing to claim another one, a real-money deposit needs to be made in the interim in order for the player to be eligible to claim a second Free Chip. Please note that in order to qualify for the Free Chip, there shall be at least $50 deposited (by one transaction since the last Free Chip played, unless otherwise offered by Account manager). Any winnings resulting from multiple Free Chip bonuses will be void. For example, should a player redeem two Free Chip promotions in a row, he/she will not be able to withdraw any winnings generated by playing on said chips.

3.2.4. All Free Chip Bonuses are subject to the Wager Requirements and Maximum Withdrawal Limits listed above (unless otherwise stated).

3.2.5. Once the player has met the Wagering Requirements, any amount that is over the Maximum Withdrawal Limit will be removed from the account balance, as he/she will not be able to withdraw these funds. There must be minimum one deposit made of $50 or more, in order to withdraw anything over the Maximum Withdrawal Limit.

3.2.6. While mixing deposits and Free Chip bonuses is not allowed, at Jazz Casino we’re aware that this may happen from time to time. If, for whatever reason, you make a deposit while using a Free Chip, the wagering requirements and maximum allowed cash out of the mentioned bonus will still apply. Shall you observe the mentioned case, please make sure to contact the Customer Support Department for a further possible application of the correct bonus.

3.2.7. The player’s account balance must be $1.00 or less, in order to claim any promotion other than a deposit bonus.

3.2.8. Free Chip bonuses are not able to be used to play any progressive games; usage of the free chip in a progressive game will nullify any winnings and transactions.

3.2.9. Management reserves the right to lock or close any account abusing the Free Chip bonuses offered through the website.

3.3. Free Spins

All Free Spins offers are subject to the following terms and conditions:

3.3.1. Free Spins apply exclusively towards games offered in the Free Spins Bonus section (when available).

3.3.2. New/Existing accounts may only apply for a Free Spins bonus stated on the site or through a third-party affiliate.

3.3.3. The amount of cash won with Free Spins has to be wagered 1-time after having the winnings released to the account balance.

3.3.4. In order to cash out the winnings that were generated from Free Spins, contact customer service. As the minimum withdrawal is $50, that will be the amount to withdraw if your winnings are generated from our Welcome Free Spins.

To withdraw winnings above $50, from your Free Spins, these are the amounts allowed:
– $51 to $150 Max cash out – Deposit of $50 minimum needed and a playthrough of 25x added to both sums needs to be completed.
– $151 to $5,000 Max cash out – Deposit equal to the amount desired to cash out and a playthrough of 25x added to both sums needs to be completed.
In example:
3. Has $100 winnings from Free Spins.
– Withdraws $50, forfeits $50.
– Deposits $50 + $100 winnings = $150 * 25 playthrough
– Doesn’t apply
4. Has $1,000 winnings from Free Spins.
– Withdraws $50, forfeits $950.
– Deposits $50, + $150 winnings, forfeits $850 = $200 * 25 playthrough.
– Deposits $1,000 + $1,000 winnings = $2,000 * 25 playthrough.

3.3.5. Players are not able to redeem multiple Free Spins offers consecutively unless otherwise stated in a specific offer.

3.3.6. Free Spins attached to the Match bonus have no Wagering Requirements and Maximum Withdrawal Limits except for the initial requirements of the Match bonus itself. All Extra Free Spins are subject to the Wagering Requirements and Maximum Withdrawal Limits listed above.

3.4.4. If a Player chooses to use a bonus or promotion, it is, his/her sole responsibility to ensure that any applicable wagering requirements are met before requesting a payout. Failure to complete the wagering requirements will result in the payout request being rejected.

3.4.5. Claiming multiple bonuses: The player may not mix or combine promotions/bonuses. If multiple bonuses are mixed, the player’s casino winnings will be removed at the time of withdrawal. Please be sure to use only one bonus at a time.

3.4.6. The rollover is calculated by using the lesser between the risk or win amount for all wagers.

3.4.7. In order to properly calculate the rollover of any Casino bonus, please use the following action distribution table:

% Contribution Wagering Contributions
100% Scratcherz, Predictor, Slots & 3D Slots (progressive jackpot games excluded)
20% Roulette (All versions), Draw High-Lo, 3 Card Rummy, Virtual Racebook
10% Baccarat, Blackjack (American & European), Poker 3, Oasis Poker, Single Deck
Blackjack, Triple Edge
Poker, Caribbean Poker, Three Card Poker, Video Poker (All Types)
5% Pirate 21, Blackjack Super 7, Pai Gow, 21 Burn, Ride’m Poker, All forms of Keno, Red
Dog, Pontoon,
Top Card Trumps
0% Craps, All Progressive Jackpot Games

4.1. The Company makes no representations or warranties, implicit or explicit, as to a player’s legal right to participate in the Casino, nor will any of the Company’s employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion and/or other agencies, media partners, agents and/or retailers have the authority to make any such representations or warranties.

4.2. Employees of the Company, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion and/or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the Casino.

4.3. A player is only permitted to play at the Casino for his/her own personal entertainment and non-professional use. Any other accessing of the gaming platform or its usage and its website is strictly prohibited.

4.4. The Company reserves the right to cancel Player’s account for any reason whatsoever at any time without notice to the player. The Company reserves the right, in its unfettered discretion, to void any winnings and nullify any balance in player’s Casino account in any circumstances including but not limited to:

4.4.1. If there is evidence suggesting that a customer has more than one active account with the Casino;

4.4.2. If a player provided incorrect or misleading registration, account or identification information;

4.4.3. If the name on the player’s account does not match the name on the credit card(s) used to make deposits attempt or successful deposit on the player’s Casino account;

4.4.4. If a player participates in a Casino bonus program and requests for a payout before fulfilling the requirements of a particular promotion;

4.4.5. If a customer is not of legal age;

4.4.6. If a player resides in a jurisdiction where participation in the Casino is prohibited by Terms and Conditions at Jazz Casino;

4.4.7. If the player has allowed or permitted (intentionally or unintentionally) someone else to play on his/her own Casino account;

4.4.8. If a player has not played at the Casino on an individual basis for personal entertainment only (that is, a player has played in a professional sense or together with other player(s) as part of a group, etc.). In such a case, the Casino management reserves the right to block the account from using any promotions. Furthermore, the Casino may void any and all winnings and return the deposit to the customer.

4.4.9. If a player has been found wagering through any means other than the Casino’s interface or using any automated betting system, bot or software designed to hack or manipulate the casino. Wagers must be placed solely through the Casino software. Any wagering made through other means including the use of a “robot” player is strictly forbidden. If a player is found using any additional program that was not supplied by the Casino, the Casino reserves the right to cancel and void all of their wagers while retroactively, suspending their account and/or take further associated actions.

4.4.10. If a player was found cheating the system in order to walk away with more bonuses than they are entitled to or finding marketing offers for new users and signing up for them multiple times.

4.4.11. If the Company became aware that a player has played at any other online casino under any of the circumstances set out at 4.4.9 and/or 4.4.10 above.

4.4.12. If a customer has charged back or reversed any of the purchases made in the Casino or in the other sister brands operated by the platform.

4.5. As the Casino encourages responsible gambling, players may request at any time to be excluded from our software or set a deposit limit.

4.6. Your privacy is important to us. Any player can decide to unsubscribe from any marketing communications, including email, text messages or phone calls at any time, received from Jazz Casino. Please note that you will still receive all transactional messages related to your account even if you unsubscribe from marketing communications.

4.7. Jazz Casino does not have control over all associated third-party marketing communications, including but not limited to, affiliate campaigns, promotional or marketing agencies, etc… Should the player feel being the victim of spam activities, resulting from the third-party advertising and promotional campaign of the Casino facilities, we strongly recommend contacting Customer support at Jazz Casino for further resolution. Jazz Casino management will make everything possible to address to the corresponding third-party affiliate company and have player details taken out from their database to stop any possible further marketing communications. Understanding that the Casino cannot guarantee any definitive solution and resolution in regards of mentioned demands to third parties is vital. Jazz Casino should not be held as liable for possible errors in Terms and Conditions advised by the third-party marketing agencies or websites.

4.8. The Jazz Casino management reserves the right, in its sole discretion and without notice to a player, to add new activities, or games to the Casino, or to discontinue any activity, or game of the Casino at any time.

4.9. Jazz Casino is not liable for any possible computer, Internet malfunctions, nor any attempts from the player’s side to play games provided by the Casino by strategies, methods, and means and/or ways not approved by the Casino. Any earnings that are accumulated as a result of either system malfunction or game error will be voided.

4.9.1. Should any game be at any time interrupted and/or disconnected, the situation at the point of interruption and results from the previous game should be displayed when the player starts the game once again. If the player becomes disconnected from the Casino’s server mid-game, the player will be able to continue and complete that game exactly as if the player had never left. In case the Jazz Casino server did not receive information on the player’s bet and thus, could not process it, the player’s balance shall not be deducted. Consequently, the player shall see the result of the previous bet with no changes.

4.9.2. Players can have only one pending/active game at any one time. In cases where players have multiple pending games any balance in the account may be forfeited.

4.10. By accepting any prize and/or winnings from the Company, a player consents to the use of the one’s name for advertising and promotional purposes without additional compensation, except, where prohibited by law.

4.11. Unless stated otherwise, the maximum win from any single spin is a multiple of 50,000 times your bet per line. This includes, any Free Spins or other features derived from a single spin.

4.12. If a player has any dispute with regard to any outcome in the Game, such player must submit a complaint to the Company in writing within 10 (ten) days. Casino representatives will make sure to check the game report and advise a player about the outcome of the game from the technical side. In the event of a discrepancy between the result showing on the player’s Casino software and the Casino’s server software, the result showing on the Casino’s server software shall be the official and governing result of the Game.

4.13. The player is solely responsible for reporting any applicable taxes on any winnings that such player collects from the Company.

4.14. If the player is found to be cheating or attempting to defraud the Game, or if such player makes untrue and/or malicious comments with regard to the Company’s operation, the Company reserves the right to publicize such actions together with player’s identity and e-mail address, as well as to circulate this information to other casinos, banks, credit card companies, and appropriate agencies.

4.15. For transparency and the security of our players, the payout percentages at Jazz Casino are independently reviewed and audited on a monthly basis to ensure accuracy and fair play.

4.16. The Terms and Conditions contained herein represent the complete, final and exclusive agreement between the Player and the Company (Jazz Casino), and merge all previous agreements, representations and understandings between the Player and the Company referring to playing in the Casino.

5.VIOLATIONS OF TERMS AND CONDITIONS
5.1. The following actions will be considered a violation of the Jazz Casino’s terms and conditions, but are not limited to this list. Consequences may lead up to the termination of the player’s casino account and to the confiscation of the player’s winnings:

5.1.1. If the Player threatens to re-attribute, deny, revoke, dispute, chargeback, block, hold or cancel any of the successful deposits made with us.

5.1.2. If the Player has been found deliberately making a ‘chargeback’ or ‘dispute’ of funds deposited from the credit card into their Casino account; or have been found to have made a ‘chargeback’ or threatened to do so in any other online Casino or website. This includes verbal and written threats to dispute, chargeback or stop transactions.

5.1.3. If a player was found wagering through any means other than Two-Up Casino interface, using any automated betting system, bot or software designed to hack the casino or engaging in activities that give them a clearly unfair advantage while playing with an active bonus. Such activities include, but are not limited to, these: delaying game rounds in any game, including Free Spins and Bonus features, to a later time when you have no wagering requirements, leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed, playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play, using strategies that take advantage of any software bug or failure.

6.LIVE DEALER GAMES
6.1. Games found through the Live Dealer category are powered by different live gaming providers.

6.2. Taking part in any of the site’s Live Dealer Games will therefore mean you will be subjected to their licensing rules and regulations also. We do not, in any way, manage or control Live Dealer games and thus, do not license them.

6.3. Jazz Casino is fully authorized to promote, market, allow and offer access to, and manage financial transactions with (i.e., permitting the transfer of funds to and from the player’s account to and from a Live Dealer game) ViG Live Dealer Games.

7.1. If a player wishes to participate in the Services and Match promotions, such player shall deposit into Playable Account from an account or source of which a player is the account holder. Such money may then be used by a player to place bets or play games.

7.2. We accept Visa, MasterCard, American Express and Discover as the first priority method. Though such payment options as Bitcoin, Ethereum, Dash, Bitcoin Cash, Zelle, Money Gram, RIA and Remitly are also available depending on the player’s location (shall be checked on the player’s side in the cashier about the available depositing options). All processing transactions might be subject to pass-through fees. For more details, please see the table below:

Method                  Min Amount         Max Amount  Funding / Comments
 Visa  $50  $500  Immediate funding.
 MasterCard  $50  $500  Immediate funding.
 American Express  $50  $500  Immediate funding.
 Discover  $50  $500  Immediate funding.
 Cryptocurrency   $50  Unlimited  Immediate funding.
 Money Gram  $100  $499  30 mins – 1 hr
 RIA   $100  $499  30 mins – 1 hr
 Remitly   $100  $499  30 mins – 1 hr
 Zelle   $51  $499  Up to 24 hours

7.3. After placing a deposit, the player will be sent an e-mail notification. We recommend the cardholder to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them in an easily accessible place.

7.4. If a player uses a payment method in respect of which the player is not the account holder, we reserve the right to treat any deposit into the Account as invalid, and any winnings arising from such deposit as void pending the satisfactory completion of all relevant check, in addition, all transactions made with such card will be refunded.

7.5. By making deposits into the Casino account, a player further agrees not to process any disputes of charges, reversals or otherwise, cancel any successful deposits from the player’s account, and in any such event, to refund and compensate us for such unpaid deposits, including, any expenses incurred by the company in the process of collecting player’s deposit.

7.7. For the avoidance of doubt, a player’s account shall not be used by a player as a bank account and, should we become aware of deposits into and withdrawals from such account without commensurate betting or gaming activity, we reserve the right to deduct an administration fee charge (whether or not we close or suspend the account).

7.8. The player can set a deposit limit on his/her account at any time by addressing to his/her personal account manager. This limit is not able to be increased without giving us a 24 (twenty-four) hours’ notice of such desire to increase deposit limit.

7.9. Deposit cancellation: We fully understand that errors can happen at any time. Jazz Casino is ready to examine your case if your card has been charged twice, charged mistakenly or without your authorization. A valid situation calls for refunding. If you wish to delete the transaction and request a reimbursement, please contact to Customer Support or send an e-mail to: [email protected] and [email protected]

8.1. General Terms and conditions for the withdrawal:

8.1.1. All and any withdrawal requests need to first be reviewed and approved by the Casino Finance department before being sent for payment.

8.1.2. In case of an account that needs to submit documents for verification, approval of documentation is a one-time procedure and takes up to 4 (four) business days. Should any document be missing, the player will be emailed with the list of necessary documents to be provided to the Casino Finance department for the necessary verification process. In case of the player failing to provide the document(s) within the time frame mentioned above, the Company may deny such withdrawal request until the provision of such document(s).

8.1.3. Minimum withdrawal amount goes from $50 depending on the method; Maximum withdrawal amount will vary depending on the method selected. For details see the table below:

 Withdrawal Method  Min Amount  Max Amount  Times per week  Payout Request
Cryptocurrencies within 24 hours, Monday through Sunday.  $50  $2,500  2 p/week  Payments processed         
P2P (MoneyGram, Ria, Remitly) within 48 hours, Monday through Friday.  $100  $400  2 p/month p/name           Payments processed 
 Money Orders Friday.  $500  $2,500     2 p/week  Monday through 

8.1.4. Jazz Casino allows a maximum payout of $5,000 per week. If you’re a VIP player, weekly payments can be even higher – please address to your VIP host for more details.

8.2. Fees and Limitations in Withdrawals

8.2.1. Jazz Casino payouts have fees, depending on the method. For detailed information contact Customer Support.

8.2.2. Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis can, at times, vary (please check the table in 10.1.7 above).

8.2.3. An approved “Manager Withdrawal” represents a portion of your balance that was removed because it was not eligible for withdrawal. This amount could be Bonus funds (which are non-cashable) or because you have exceeded the maximum withdrawal amount on your last bonus, with excess funds removed or system glitches.

8.2.4. Jazz Casino reserves the right to disqualify winnings in case the following incidences occur:

8.2.4.1. A player has over one active account at the Casino (unless given prior approval by management);

8.2.4.2. Inputted incorrect or false registration information;

8.2.4.3. If the player has allowed or permitted (intentionally or unintentionally) another individual to use their own Casino account;

8.2.4.5. If the player has deliberately “charged back” (disputed charges for) any of the deposited funds from their Casino account;

8.2.4.6. In case the player has employed a system designed to defeat the Casino (i.e., machines, computers, software or any other form of automation) – Players will be reimbursed all their deposits and accounts will be permanently closed;

8.2.4.7. Malfunction, System or Human Error. We reserve the right to void any winnings that were obtained as a result of hardware/software error, malfunction or human error. In the event of any such malfunction or error all wagers are void.

8.2.5. When requesting multiple withdrawals, the casino reserves the right to combine total withdrawals requested into as few requests as possible in order to make payments faster, and up to the maximum allowed amount to be paid per week.

9.1. The player may contact the Customer Support Department 24/7 by addressing live chat, calling the toll-free “US number: +1 866 996 6717” or sending an email to [email protected] Please note that all calls to our Customer Support Department are recorded for quality and security purposes.

9.2. Please add [email protected] and [email protected] to your safe list group so you can receive important account information and exclusive offers for your account.

1. Related to Sporting Events

– All sporting events must be played on date and site scheduled unless otherwise specified. Exceptions: Auto Racing, Golf, Tennis, MMA, UFC and Boxing.

– Auto Racing, Golf,Tennis, MMA, UFC and Boxing are not subject to this rule. The wagers will remain valid subject to the Ruling Body of each sport cancelling the event.

– If any event is postponed and/or rescheduled, the event will automatically constitute “no action”.

– We do not recognize suspended games, protests or overturned decisions for wagering purposes.

– Las Vegas rules apply to any wager not covered by rules and regulations in here.

– For Cycling events riders might be issued the same time but they will be issued an order of finish that is decided by photo finish. Results will be taken from the official finishing position in the events main web site.

– For all props on players or teams we will use the official website of the sporting event to declare the winner. Examples: WWW.NFL.COM, WWW.NBA.COM etc. For events that do not have an associated website we will use WWW.ESPN.COM for results.

2. For all sports and events:

– We reserve the right to cancel any wager accepted when the line was obviously posted incorrectly. (BAD LINE RULE)

– Wagers will also be cancelled when there is proof of cheating, attempted hacking or knowledgeable deceit. (CHEATING RULE)

– We also reserve the right to cancel wagers placed after a game is final or an outcome can be deduced from the score. (BAD TIME RULE)

– Matchups that are posted incorrectly will be automatically cancelled. These include wrong participants and matchup incorrectly entered into the system. (WRONG MATCHUP RULE)

– The following table tells you when a game becomes official for betting purposes:

Pro Football 55 minutes of play
College Football 55 minutes of play
Basketball All competitions/leagues except the NBA must go at least 35 minutes for action unless otherwise
specified.
Pro Basketball 43 minutes of play
College Basketball 35 minutes of play
Hockey 55 minutes of play
Baseball Sides 5 innings (4 1/2 if the home team is winning)
Baseball Totals 9 innings (8 1/2 if the home team is winning)
Run Lines 9 innings (8 1/2 if the home team is winning)
Tennis ONE ball served
Soccer If a match is suspended before full time is reached, and not completed the same day, wagers on the
outcome
of the match are considered void and all wagers will be refunded. Includes Goal Lines, Money lines and
Totals.

– Team totals for the second half include overtime.
– 4th quarter lines do not include overtime.
– Double result pools consist of the winner of the 1st half and the winner of the game.
– 1st scoring play and margin of victory pools include overtime. Double result pools include overtime only in REGULAR SEASON.
– In the event that the Super Bowl date and/or venue is changed due to severe weather conditions, all existing open bets on the game and on the game’s related bets (props) will be considered action and stand until the game is played.
* Due to Covid-19 for 2020-21 season all games schedule prior the start of the season will have action regardless if there is a change of dates as long as they play on the specified location (THIS RULE APPLIES FOR GAMES THAT WERE OFFERED BEFORE THE START OF THE REGULAR SEASON).

* 2nd Half and each quarter must be completed in full to be considered action.

Teams must play all 16 regular season games for action, if a game ties it will be considered half a win for each team.

* 2nd half bets always include overtime.

Team totals for the second half include overtime.

4th quarter lines do not include overtime.

Double result pools consist of the winner of the 1st half and the winner of the game.

1st scoring play and margin of victory pools include overtime. Double result pools DO NOT include overtime.

* 2nd Half and each quarter must be completed in full to be considered action.

* 2nd half bets always include overtime.

– Team totals for the second half include overtime.

– 4th quarter lines do not include overtime.

– Double result pools consist of the winner of the 1st half and the winner of the game.

– Both double result and margin of victory pools include overtime.

* 2nd half bets always include overtime.

– Games are official after 5 innings of play unless the home team is winning after 4 and a half innings.

– After 5 innings of play, if the game is called or suspended, the final score (for wagering purposes) is determined by the last full inning of play unless the home team scores to tie or takes the lead in the bottom half of the inning. In which case, the winner is determined by the score when the game is called.

Regular Season Games that are suspended or postponed do not carry over to the following day. However, for MLB PostSeason, – World Baseball Classic (WBC) Final and Semi Finals games, International Baseball Postseason and Little League World Series Finals that are suspended or postponed, bets will carry over until the game is ruled final.

College World Series games that are suspended are considered to be in a long rain delay and will be graded when the game reaches its official ending.

– Scheduled 7 Inning MLB Games: For Runline (Spread) and Total (over/under) wagers to have action, the game must go 7 innings or 6½ if the home team is winning.

– Baseball lines: Baseball games can be wagered three different ways: Money Line, Run Line and Totals. For the Totals and Run Lines we use a 20 cent line. The favorite has the negative number next to it showing the price you have to lay to play that side and the underdog almost always has a positive number next to it showing the price you would win by playing it. Below is an example of a typical baseball game.

Mets – Hampton -134 9ov -105
Marlins – Dempster +124 9un -115

If you want to place a $100 wager on the Mets, you would be risking $134 to win $100.
If you want to place a $100 wager on the Marlins, you would risk $100 to win $124.
If you want to place a $100 wager on over 9 runs, you would risk $105 to win $100.
If you want to place a $100 wager on under 9 runs, you would risk $115 to win $100.

– When betting Baseball Money Lines you can chose the following options for your wagers: ACTION, LISTED PITCHERS (LP), YOUR TEAM’S PITCHER (PT) or OPPOSING PITCHER (TP).

– When an MLB team has ACTION as the starting pitcher, any pitcher that starts will constitute action.

NOTE: The starting pitchers are determined after the first pitch. In the event of a pitching change prior to the game, the money price may be adjusted and your bet may change if you play with action.

Action:

– Your wager is team against team regardless of who the starting pitchers are. In case of a pitching change, your price will be adjusted to the opening number of the actual starting pitcher.

– Listed Pitchers (LP): Your wager is predicated on both listed pitchers throwing at least one pitch for you to have action. Both pitchers must start in order for you to have action on your wager, otherwise the bet will be declared NO ACTION after the game is final.

– Your team’s Pitcher (PT): You are only taking the listed pitcher of the team you are wagering on. The pitcher selected must start the game for your wager to count. Any pitcher can start for the opposing team. In case of a pitching change on the opposing team, the price will still adjust to the opening price of the actual starters.

– Opposing Pitcher (TP): You are listing the opposing team’s pitcher. Any starter can pitch for the team you selected. The opposing team’s pitcher has to start. In the case of a pitching change on your team, the price will be adjusted to the opening price of the actual pitchers.

– The other way to wager on a baseball game is to bet the run-line. Every favorite will be – 1 1/2 runs and could either be plus or minus money.

Below is an example of what a run-line looks like.

Mets – Hampton +1 1/2 +115
Marlins – Dempster -1 1/2 -135

If you wager $100 on the Mets, you have the Mets minus 1 1/2 runs risking $100 to win $115. If you wager $100 on the Marlins, you have the Marlins plus 1 1/2 runs risking $135 to win $100.

– When wagering on Total Runs (over/under) and Run Lines (run spread) the game must go 9 innings (8 1/2 if the home team is winning). If the game is suspended after 9 innings, the final score (for wagering purposes) is determined by the last full inning of play unless the home team scores to tie or takes the lead in the bottom half of the inning. In which case, the winner is determined by the score when the game is called. If with this rules the game is a TIE, Run Lines and Totals count. All wagers on Total Runs and Run Lines are ALWAYS with Listed Pitchers (LP). If both pitchers scheduled to pitch at the time of the wager do not throw at least one pitch then the wager will be cancelled. Wagers on Total Runs and Run Lines are refunded in the event of a pitching change when the game is final.

– We do NOT accept Parlays, If Bets or Round Robins with the same game’s Total and Run Line. Any wager of such type can be cancelled by us without prior notice.

– RAIN or SHINE Rule: Baseball Props including 1st Score, Yes/No Score in 1st inning, 1st 5 inning line are graded as soon as that event occurs. For 1st 5 inning line the game must go into the 6th inning of play for action. Bets are final even if the game gets rained out or suspended.

– 2ND HALF LINES: 2nd half baseball score includes from the top of the 6th inning till the end of the game including extra innings. The game must be completed for action (9 full innings or 8.5 innings if the home team is winning). All wagers on the 2nd half lines are action regardless of the pitcher. If Games are suspended and MORE than 9 innings have been played the score will revert back to the last COMPLETE inning.

– For baseball props and Alternate Runlines and Halves, ALL listed pitchers must go. On the player to get most total bases, the following scoring system is used: Single = 1 base, Double = 2 bases, Triple = 3 bases, HR = 4 bases. Both players + starting pitchers must start for action. On Pool events ALL PLAYERS ARE ACTION unless otherwise specified. Baseball props can be used for Straight bets, Parlays, If Bets and/or Round Robins (NO TEASERS) as long as the other Team in such wagers does not belong to the same Family. Any wagers within the same Family (OR PROPS USED IN TEASERS) will be cancelled by us without prior notice.

– Baseball Series: Baseball Series are games played between two teams (Regular Season Only). Neither team can play any other opponent between the scheduled games in the series. The following are the main rules used to grade the Baseball Series:

– All games in a series count towards wager. In a four game series 2-2 is a tie.

– A series is considered action if one game has been played.

– If a game during the series is called, this game will be considered good for the series as long as one of the teams is officially declared the winner of the game.

– All wagers are based on ACTION in regard to the pitchers in each games.

– A suspended game from a previous series that is completed is not considered part of the current series.
– These rules may differ from other sportsbooks.

– So if a series starts on Friday and ends on Monday, it will be graded out on Monday, with all games counting towards the result.

– College World Series games (all college baseball games) that are suspended are considered to be in a long rain delay and will be graded when the game reaches its official ending.

– For the World Baseball Classic (WBC), during the first two rounds of play, both sides and totals have action regardless of the Mercy Rule. For the Semi Finals and Final of the WBC, the Mercy Rule is not in effect therefore games will follow normal playoff rules. In case of discrepancy or items not covered, Las Vegas gaming rules will apply.

– Totals, Runs, Hits and Errors: A game must go 8 and a half innings if home team is winning, or 9 if the road team is winning for action.

– GRAND SALAMI For grand salami wagers, every game on the board has to go the full 9 innings (81/2 if the home team is winning) otherwise it will be cancelled.

– Pitchers do not matter, meaning that if there is a pitching change on any game your bet will still have action.

– For League Grand Salami, it will only take to account games played on that specific league, example: National League Grand Salami will only include games from the National League schedule and not National League teams that could be playing on Interleague games.

** Exception: Playoff baseball games do not fall under the suspended game rule in accordance to Major League Baseball guidelines to finish all games. If a game is suspended due to weather or darkness all bets will remain pending until the game is declared final.

– Softball and Little League
Softball or little league game ending early as a result of a mercy rule will have action on all wagers (unless otherwise noted). If a game is suspended or postponed due to weather or darkness all bets will remain pending until the game is final.

– NCAA regular season Softball — Games ending early as a result of a mercy rule will have action on all wagers (unless otherwise noted). If a game is suspended or postponed due to weather or darkness all bets will be considered NO ACTION

– NCAA Post season — Games ending early as a result of a mercy rule will have action on all wagers including TOTALS (unless otherwise noted). If a game is suspended or postponed due to weather or darkness all bets will remain pending until the game is final.

– Little League Baseball — Games ending early as a result of a mercy rule will have action on all wagers including TOTALS (unless otherwise noted). If a game is suspended or postponed due to weather or darkness all bets will remain pending until the game is final.

– Games are official after 55 minutes of play.

– Wagering will be accepted using the Goal line (Puck line), Money line (3 way line) or Total Goals Scored (over/under) in the game by both teams.

– We offer two types of Hockey games:

COMPLETE GAME RESULT: MONEY LINE, PUCK LINE & TOTAL. The game must be played to completion. In the event of a game being decided in overtime or a penalty shootout, then one goal will be added to the winning team’s score.
60 MINUTE RESULT/REGULATION TIME: MONEY LINE, PUCK LINE & TOTAL. This wager will be graded after regulation time and DOES NOT include Overtime or Shootouts goals. Any GOALS scored in overtime or in the shootouts DO NOT count towards any wager in the 60 Minute Result/Regulation Time)

– We differentiate the games by adding (REGULATION TIME) to the leagues that are going to be handle this way.
Below is an example of a typical Hockey game.

Penguins -145 5.5 -150
Sharks +125 5.4 +130

GL Penguins -1 1/2 +130
GL Sharks +1 1/2 -150

– If you want to place a $100 wager on the Penguins, you would be risking $145 to win $100

– If you want to place a $100 wager on the Sharks, you would risk $100 to win $125.

– If you want to place a $100 wager on over 5.5 goals, you would risk $150 to win $100.

– If you want to place a $100 wager on under 5.5 goals, you would risk $100 to win $130.

– If you want to place a $100 wager on GL Penguins -1 1/2 goals, you would risk $100 to win $130.

– If you want to place a $100 wager on GL Sharks +1 1/2 goals, you would risk $150 to win $100.

– Example of a Shootout game: A game goes into overtime with a score of Team A 3 and Team B 3 (tied 3-3) and no team scores in the Overtime period. The winner of the shootouts will be awarded a goal making the final score Team A 4 and Team B 3. With this result the total for both teams combined will be 7. Any 60 MINUTE RESULT wagers will be decided with the 60 minute result of 3-3 tie.

– Hockey Props including 1st Score, 1 Period line are graded as soon as that event occurs. Bets are final even if the game gets suspended.

– On player props, both players must play in the game for action. On Pool events ALL PLAYERS ARE ACTION unless otherwise specified. On Pool events ALL PLAYERS ARE ACTION unless otherwise specified. Hockey props can be used for Straight bets, Parlays, If Bets and/or Round Robins (NO TEASERS) as long as the other Team in such wagers does not belong to the same Family. Any wagers within the same Family (OR PROPS USED IN TEASERS) will be cancelled by us without prior notice.

For soccer games there can be four different types of lines:

1. Spread Wagering (90 Minutes: 1st and 2nd Halves plus injury time):
Only includes 1st and 2nd halves plus injury time to decide the winner of the bet. Does not include any shootouts if any or overtime (Extra Periods). The possible results in the game include a home win, an away win or a draw.

2. To advance/to lift the cup Wagering:
Includes the 90 minutes regulation time plus any injury or extra times played. You bet on the team that will advance or will be declared the winner of the match, therefore any shootouts help determine the winner. One team must win the match.

3. Three Way Result (90 Minutes:1st and 2nd Halves plus injury time):
Includes 1st and 2nd halves and any injury time, does not include overtime or shootouts. You can bet on Team A, Team B or a Tie.

4. Total Wagering (90 Minutes: 1st and 2nd Halves plus injury time):
Includes 1st and 2nd halves plus injury time. Does not include shootouts of any or overtime unless specified otherwise.

5. Correct Score (90 Minutes: 1st and 2nd Halves Plus Injury Time):
Includes 1st and 2nd Halves plus injury time. Does not include shootouts of any or overtime unless specified otherwise.

6. Double Result (1st half + game result):
Includes 1st and 2nd Halves plus injury time. Does not include shootouts of any or overtime unless specified otherwise.

Includes 1st and 2nd halves and any injury time. Does not include shootouts of any or overtime unless specified otherwise.

8. Soccer Props:
All PROPS are for the 90 minutes regulation time and injury time, they DO NOT include extra times or penalty shootouts unless otherwise specified.

9. Early/Late goal:
The grading of these props will be determined by the time of the goal provided by the official website not by the actual time the goal occurred. In soccer if a goal is made at the 22:35 the official time for that goal will be 23:00.

For example, if the time of the Early Goal was set at 26:00 and the goal was made at 25:20 making the official time of that goal 26:00, then NO GOAL BEFORE 26:00 will be the winner.

We do not accept Parlays, If Bets, Reverses or Round Robins with the same game’s Three Way Line or Goal Line to the Game Total. . Any such wagers will be cancelled by us without prior notice.

Asian Handicap Lines
Handicap line -1/4 (0.25) goal.
Team giving –1/4 (-0.25) goals:
Win by any score: All bets are winners.
Draw: Half the stakes are refunded. The other half of the stake is declared a loser.
Lose by any score: All bets are losers.
Team receiving +-1/4 (+0.25) goals:
Win by any score: All bets are winners.
Draw: Half the stake is settled at the price of the chosen selection. The other half is refunded.
Lose by any score: All bets are losers.
Handicap line -1/2 (0.5) goal.
Team giving -1/2 (-0.5) goals:
Win by any score: All bets are winners.
Draw: All bets are losers.
Lose by any score: All bets are losers.
Team receiving +1/2 (+0.5) goals:
Win by any score: All bets are winners.
Draw: All bets are winners.
Lose by any score: All bets are losers.
Handicap line 3/4 (0.75) goal.
Team giving -3/4 (-0.75) goals:
Win by 2 or more: All bets are winners.
Win by exactly 1: Half the stake is settled at the price of the chosen selection. The other half is refunded.
Draw or lose by any score: All bets are losers.
Team receiving +3/4 (+0.75) goals:
Draw or win by any score: All bets are winners.
Lose by exactly 1: Half the stake is refunded. The other half is declared a loser.
Lose by 2 or more: All bets are losers.
Handicap line 1 goal.
Team giving -1 goals:
Win by 2 or more: All bets are winners.
Win by exactly 1: All bets are void and refunded.
Draw or lose: All bets are losers.
Team receiving +1 goals:
Win by any score or draw: All bets are winners.
Lose by exactly 1: All bets are void and refunded.
Lose by 2 or more: All bets are losers.
Handicap line 1 1/4 (1.25) goals.
Team giving -1 1/4 (-1.25) goals:
Win by 2 or more: All bets are winners. Win by exactly 1: Half the stake is refunded. The other half is declared a loser. Draw or lose by any score – All bets are losers.
Team receiving +1 1/4 (+1.25) goals:
Win by any score or draw: All bets are winners. Lose by exactly 1: Half the stake is settled at the price of the chosen selection. The other half is refunded. Lose by 2 or more: All bets are losers.
Handicap line 1 1/2 (1.5) goals.
Team giving -1 1/2 (-1.5) goals:
Win by 2 or more: All bets are winners.
Win by exactly 1, draw or lose by any score: All bets are losers.
Team receiving +1 1/2 (+1.5) goals:
Lose by exactly 1, draw or win by any score: All bets are winners.
Lose by 2 or more: All bets are losers.
Handicap line 1 3/4 (1.75) goals.
Team giving -1 3/4 (-1.75) goals:
Win by 3 or more: All bets are winners.
Win by exactly 2: Half the stake is settled at the price of the selection. The other half is refunded.
Win by 1, draw or lose by any score: All bets are losers.
Team receiving +1 3/4 (+1.75) goals:
Lose by 1, draw or win by any score: All bets are winners.
Lose by exactly 2: Half the stake is refunded. The other half is a loser.
Lose by 3 or more: All bets are losers.
Handicap line 2 (2) goals.
Team giving -2 goals:
Win by 3 or more: All bets are winners.
Win by exactly 2: All bets are void and refunded.
Win by 1, draw or lose by any score: All bets are losers.
Team receiving +2 goals:
Lose by 1, draw or win by any score: All bets are winners. Lose by exactly 2: All bets are void and refunded. Lose by 3 or more: All bets are losers.
The same rules apply for any higher Asian handicap lines such as -2 1/4, -3 3/4 etc.
Soccer totals that use Asian Handicap lines also follow the same principles of 1/4 goals towards grading.
In case of a parlay with an asian handicap line, the pick will be eliminated and the parlay reverts to the lower number of teams. Example 2 Team parlays become straight plays. 3 Team parlays become 2 Team parlays.

– These are the ways that we offer for Golf Betting:

– To Win the Tournament: Customers bet on one of the players to be the champion of the Tournament.

– To Finish in the Top 5: The Top 5 finishers and anybody who tied with the fifth finisher.

– To Finish in the Top 10: The Top 10 finishers and anybody who tied with the tenth finisher.

– Match-ups: We pair up players and the customer picks one of them to have a better record than the other. We offer Match-ups for the entire tournament and on major events we also offer Round Match-ups betting.

– 3 Ball Betting: In 3 Ball Betting 3 golfers are matched up and the golfer with the best score wins the pool. 3 Ball Betting can be offered for the entire tournament or for a specific round. If two or more players are tied for the win in the pool the dead heat rule will apply.

– 6 Ball Shooter: In 6 Ball Shooters 6 golfers are matched up and the golfer with the best score wins the pool. 6 Ball Shooter can be offered for the entire tournament or for the specific round. If two or more players are tied for the win the dead heat rule will apply.

– Top Player in a group: On major tournaments we offer pools such as TOP AMERICAN player in the tournament. In such pools if ties for the best position occur, the dead heat rule will apply.

– Round Leader: On major tournaments we offer a pool for the best score in a specific round of play. In such pools if ties for the best score occur, the dead heat rule will apply.

Dead Heat Rule

– For golf wagers containing more than two participants such as 3 Balls, 6 Ball Shooter, Top players in a group and Round leader (S) for example where two or more players tie for the same place the dead heat rule is applied as follows:
The wager is reduced according to how many players tie and is then applied to the full odds with the remainder of the stake deemed as lost.

For example:

You wager $150 at odds of +200 and 2 players tie for the same position, Half the stake is lost -$75, the other half wins and is paid the same odds. So $75 wins at +200 = $150 – $75 = $75 net.
If 3 players tie for the same position then: Two thirds of the stake is lost -$100, the remaining third $50 wins at +200.
Please note this rule does not apply to two player matchups where a tie results in a push.

For Matchups the player must tee off in order to be considered action. If a player does not tee off, then any wager involving him would be considered no action and will be cancelled.The exception to this rule is when the wager is made on a pool and all players have action regardless if they start or not the tournament. (ex: to win TOURNAMENT)

If a players tees off, he is in action regardless of the number of holes played.

Example of a Tournament Matchup:

Fred Funk – 125
Joe Durant +105

In this tournament match-If a customer picks Fred Funk, the wager is on Fred Funk to have a better record than Joe Durant. Not necessarily that Funk must win the championship but that he will end up in a better position than Durant. Both players must Tee Off in the tournament for the matchup to have action. In a two-player match-up wager, the player completing the most holes is declared the winner. If both players complete the same number of holes then the lowest score wins.

Specific Rounds: Aside the odds to win the whole Tournament, we may also offer odds to win a specific round. So a customer can bet on a player to win the 3rd round only. If this is the case we will specify that the bet is for the round only and not for the whole tournament. Both players must tee off in the specified round for action. 4th round does not include playoffs

When a point scoring method is used such as Stableford, then the highest number of point wins. The only exception to this rule is when a tournament is rain shortened and the final scores are determined by the PGA usually by reverting back to the last completed round.

We ONLY accept Straight Bets when wagering on Golf regardless if it is a wager on To Win Tournament, Top 5, Top 10, Tournament Matchups, Round Matchups or Top Player Betting. Any other type of wager that is not a straight wager (Example: Parlays, If Bets, Reverses and/or Round Robins) will be cancelled by us without prior notice.

– For boxing there are three types of wagers:

To Win the Fight: Picking the fighter that the customer thinks will win the fight. Draws will cancel these wagers.
Total of Rounds: Customer will either go over or under a number of rounds in which the fight will be finished.
Correct Result Wagering: Players can wager on which boxer will win the fight and the manner in which the fight is won. A KNOCKOUT includes Technical Knockouts (TKO) and Disqualifications (DQ). A DECISION is determined to be anytime the judge’s scorecards are used to determine the winner of the bout regardless of the round in which this occurs. DRAW is a wagering option and if a DRAW occurs the other Correct Result Wagers will be losers.
Lets say the line on the rounds in a fight is 4.5 (3 minutes). If a player takes the over, he’s saying that the fight will last more than 4.5 rounds. That would be 4 full rounds and the first 1.5 minutes into the 5th round (1 minute and 30 seconds).

– There are three ways that we offer for Tennis Betting:

To Win the Tournament: Customers bet on one of the players to be the champion of the Tournament.

To Win the Match: Picking the player that the customer thinks will win the match. The match is official if a ball gets served. After that, if a player withdraws he will be declared the loser no matter the score at the time.

Props: Player to win the 1st set, Total Number of games or sets, etc.

– 1st set wagering (to win set, 1st set props, etc): 1st set must be completed for all wagers in the 1st set to have action. If after the 1st set is completed the match gets cancelled for any reason, all 1st set wagers are still considered good.

– Match props (games or sets spread betting, exact result betting, etc): the match must be completed for wagers to have action, if one of the players retires or by other causes the match is not finished then all wagers will be considered NO ACTION.

– All tennis wagers are good even if the matchup date and time changes due to weather or any other cause.

– In the event of a match in progress being delayed due to weather or other reasons the wager will have action until a winner is decided.

Note: The Automatic Live Wagering System has its own set of rules. They are all available within the Live Wagering system.

– We ONLY accept Straight Bet Wagering on Tennis matchups, props and futures. Any Other wagers such as Parlays, If Bets, Reverses and/or Round Robins will be cancelled by us.

– In the event that a match is decided by a Super Tiebreaker (instead of a full set), then all wagers related to GAMES will be voided.

– If a match is decided this way, then the match tiebreak will be considered to be the 3rd set, and for betting purposes, the winner will be awarded a 2-1 sets win.

– We will offer FUTURE POOLS for NASCAR, INDY and F1 racing. This FUTURE POOLS all wagers are considered ACTION even if the driver does not qualify to the main race.

– After the qualifying rounds we will offer odds to Win the Race, Finish in the Top 3, Top 5 or Top 10, YES/NO on this finishing positions, Race Matchups and Group Betting. For all this type of wagers the driver MUST start in the main race for action.

– On Group betting if two or more players tie for the best place in the pool, the prices of the wagers will be divided by the number of the winning players.

– We ONLY accept Straight Bet Wagering on Auto Racing matchups, props and futures. Any Other wagers such as Parlays, If Bets, Reverses and/or Round Robins will be cancelled by us.

– Post race disqualifications will not change the result for wagering porpuses.

– Unless otherwise stated all Rugby wagers are graded on 80 minutes play, which includes any stoppage time, and does not include extra time unless specified.

– When a draw option is offered, the bet is graded on the end of regulation, no extra time is included.

– If a venue is changed from the one advertised then all bets on that match are void.

– In the event of a change of opponent from the one advertised then all bets for that match are void.

– Abandoned Matches
All bets are void apart from markets where the outcome is already determined.

– Postponed Matches
Are void unless re-arranged and played in the same “Rugby Week” (Monday – Sunday inclusive UK time).

– Top team is home

Australian Rules
General Rules
All match markets will be graded including overtime if played unless otherwise stated. Regulation time must be completed for bets to stand unless otherwise stated. If the duration of a match is changed by the governing body prior to the commencement of play, the revised game length will be regarded as the official regulation time for this match, and all bets will stand as long as this new regulation time is completed.

Match Betting
If any match ends in a draw/tie, including overtime if played, then stakes will be refunded unless a price is offered for the draw/tie. Bets will be graded on official AFL result only.

Matches not Played as Listed
If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.

Top team is home

Including Twenty/20
General:

– All wagers will be settled using the official result as declared by the relevant governing body of the match or competition concerned.

Change of Venue:
If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.
If a match is abandoned due to outside interference, bets on the outcome for the total of the game are voided, if no winner is declared from the official site all bets on the winner of the match are voided.
If a match is affected by external factors (such as bad weather), we will settle your bet based on the official competition rule (this includes matches affected by a mathematical calculation such as the Duckworth-Lewis method (DL) or the Jayadevan system (VJD)*).

*Duckworth Lewis method / Jayadevan system
These are systems used to adjust the scores in the event of a rain delay during one-day matches, in order to leave the balance of the match unaltered. The systems use the number of overs each team have still to receive and the number of wickets they have in hand in order to reach an official result.

Where no price is quoted for the tie and the official competition rules do not determine a winner then all wagers will be graded cancelled. In competitions where a bowl out or super over determines a winner, then bets will be settled on the official result.

Series Betting:
If a series is drawn and no draw option was offered then all bets will be considered a push and refunded.

Test Matches:

In case the game did not go at least 4 innings all bets on the outcome for the over/under are voided.
In case the game did not go at least 4 innings all bets on the outcome for the winner of the match are settled based on the official announcement
Tied Test Match:
In the event of a tied test match (i.e. where all innings have been completed and both teams have the same score) all bets on the game will be voided
If a three-way money line with the draw as the third betting option is offered, only those bettors who wagered on the draw will be paid as winners; those who wagered on either team or contestant to win will lose their stake.
If a test match is abandoned or disrupted by outside interference (riot, etc) all bets on this match are void.
One Day Internationals:

In case the game did not go at least the official number of overs, all bets on the outcome for the over/under are voided.
In case the game did not go at least the official number of overs, all bets on the outcome for the winner of the match are settled based on the official announcement.
In matches where a reserve day is used all wagers will stand and carry over to the reserve day.
Twenty/20:

In case the game did not go at least the official number of overs, all bets on the outcome for the over/under are voided.
In case the game did not go at least the official number of overs, all bets on the outcome for the winner of the match are settled based on the official announcement.
OLYMPIC RULES
OLYMPIC RULES
For multi-way futures betting, all events are ALL ACTION – no refunds.
If a particular athlete/team has a yes/no (2-way) price to win the gold medal, then that athlete/team must start competition for action.
For Match-Up betting between two athletes / 2 Countries in any event, both athletes /countries must start event for action.
For over/under on a countries total medals within a sport, the total is for both the men’s and women’s competitions within that area – Example: If USA wins 10 medals in men’s athletics and 9 in women’s athletics, the total medals won by the USA is 19 in Athletics.
Events are official after the original medal ceremony. Any subsequent changes to those results do not count.
For props on individual athletes, competitor must start the first event they are scheduled to participate for action.

– The start dates and times displayed on our website for E-Sport matches are an indication only and are not guaranteed to be correct. If a match is suspended or postponed, and not resumed within 12 hours from the actual scheduled start time, then wagers on the match will have no action and be refunded.

The exception being any wager on whether a team/player advances in a tournament, or wins the tournament, will have action regardless of a suspended or postponed match.

– If the name of a player/team is misspelled, all bets will stand unless it is obvious it is the wrong object.

– If in an official match a player plays with the wrong nickname or on a smurf-account, the result is still valid unless it is evident that it is not the player that was supposed to play that match.

– All wagers will be settled using the official result as declared by the relevant governing body of the competition concerned.

– If a draw option has not been made available, then extra time will count, if played.

– Handicap betting: A spread in E-Sports can be Rounds/Maps or other counting measures dependent on the game. The spread will only be referred to as the spread. (For example, in Counter Strike the spread will be rounds won, while in Starcraft 2 the spread would be maps).

– Handicapping is a way of making a sports contest more even and thus more interesting as a betting object. In E-Sports betting, this is done by awarding one of the teams/players, the underdog, some maps/rounds ahead

For example:
Handicap Odds

Player A

-1.5

2.00

Player B

+1.5

1.85

– If Player A wins the match by two maps or more, Player A bettors win and Player B bettors lose. If Player A wins by exactly one map or Player B wins, Player B bettors win and Player A bettors lose.

– Total Betting: A total in E-sports can be Rounds/Maps or other counting measures dependent on the game. The total will only be referred to as the total.
Example for a best of three SC2 Match:

Example for a best of three SC2 Match:

Over

2.5

1.93

Under

2.5

1.93

– If either player wins 2-0 all bets on under 2.5 will win, while bets on the over will lose. If either player wins 2-1 all bets on the over win, while bets on the under lose.

– If a map is not completed because of a player retirement or disqualification, all bets on the outcome will have action and will be validated based on the official declared winner. Counter-Strike maps are exceptions to this rule, for which all moneyline, spread and total bets are canceled if a team retires or is disqualified before all scheduled map rounds are played.

If the announced number of maps/rounds is changed all bets on the handicap or total are cancelled. Bets on the moneyline (outcome of the match) have action.

If a player or team receives a walkover or win by admin decision on at least one map, all wagers on the series (moneyline, spread and total) will be canceled and monies refunded. In CS:GO, if a team retires or is disqualified before all scheduled rounds on a map are played, all wagers on the series (moneylines, spread and total) will be canceled and monies refunded as well.

2-Way: Unless otherwise stated, all wagers are for regulation time only and do not include either overtime or penalty shootouts.

Winner of 1st, 2nd 3rd 4th Quarter: Only the goals scored within the nominated period count. Unless otherwise stated, overtime does not count for the result of the 4th period.

In case of a “Home and Away” format bets on the Away match do not include the “Golden Set”.

Unless otherwise stated all bets will be settled based on the score at the end of regulation time and excluding overtime if played. All match betting markets are based on the result at the end of a scheduled 60 minutes play unless otherwise stated. If the scheduled 60 minutes is not played then bets will be void, with the exception of game props where the result has already been determined.

The following markets include overtime/shootouts for settlement purposes:

– To Qualify
To Lift Trophy
Specifically for any competition that uses a Mercy Rule, in the event of such a Rule being called in a match, all bets will stand on the score at the time.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such.

If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void.

– General Props Rules

Football, Basketball, Hockey and ALL other sports team and player props:

Head to head player props both players must play in the game to have action.
In props involving multiple players from each team all player are action unless otherwise specified on the wager.
In Pool events all players are action, if two or more players tie for the best place in the pool, the prices of the wagers will be divided by the number of the winning players.
Team and Player props can be used for Straight bets, Parlays, If Bets and/or Round Robins (NO TEASERS) as long as the other Team in such wagers does not belong to the same Family. Any wagers within the same Family (OR PROPS USED IN TEASERS) will be cancelled by us without prior notice.
Defensive player props, all bets placed on TOTAL TACKLES+ASSISTS BY includes the total defensive stadistics the player accumulates, including the ones if he plays in special teams as well,Sacks not count for towards this wager.
For football and basketball player totals, player must play in game for action.
For football a “MUFFED PUNT” recovered by the kicking team will be considered a fumble.
For basketball 1st FG attempt props, free throws are not considered a field goal attempt, therefor if a player gets fouled in the 1st play of the game and makes the 1st free throw the prop will continue until a field goal is attempt.

– Live In-Game Lines are available for Straight Wagers and internet wagering only. All bets for such wagers take into consideration the score of the full match, event or game (unless otherwise specified).

– Line In-Games Lines will be offered on important events and regular rules for the sport apply to such lines. We reserve the right to take down the Live In-Game Lines at any moment of the game.

– In-Game Lines wagers cannot be cancelled by the player.

– We reserve the right to cancel any In-Game Line wager by any reason including obvious bad lines.

Note: The Automatic Live Wagering System has its own set of rules. They are all available within the Live Wagering system.

– For more information Please contact our wagering or customer service department.