FAQ


Getting started with JAZZ Casino is ALL-TOO-EASY!

Getting through our player setup process won’t take you very long at all, however, before you register your account, make sure you familiarize yourself with some basic facts about JAZZ Online Casino and its services.

After all, we’re sure you have TONS of questions!
See our list below of Frequently Asked Questions. If you feel you have not found the answer to your question on this list, feel free to touch base with us via LIVE CHAT, or via our toll-free line 1-866-996-6717.

JAZZ Casino FAQs

What is Jazz Casino?

JAZZ Online Casino is one of the web’s largest collections of online casino games, featuring both virtual and LIVE versions of popular casino titles, plus some other fun alternatives you may not have expected. JAZZ Casino is part of the classic JAZZ Group action conglomerate, with over 20 years in the gaming industry.

What games can I find at JAZZ Casino?

JAZZ Casino’s game menu is provided by many of the world’s leading game software developers. Our collection includes virtual versions of online blackjack, online slots, online video poker, online roulette, online craps, and many others, as well as LIVE dealer casino game versions of blackjack, roulette and baccarat.

Are there any Live Dealer Games available in JAZZ Casino?

Yes indeed! – JAZZ Casino features LIVE dealer game tables of Baccarat, Blackjack and Roulette. Our beautiful -and handsome- table hosts are streaming live from some of the world’s most exotic locations, and are waiting on the other end of the camera to provide you with the most realistic casino experience to date.

Are JAZZ Casino games Fair?

All of JAZZ Casino’s game repertoire has been tested by the accredited online regulators of casino game fairness, and are regularly re-evaluated to guarantee their fairness and good performance in all popular devices. Please read our Terms and Conditions to learn more about the application of fair play in our games.

Where is JAZZ Casino? Is it licensed?

JAZZ Casino is part of long-standing JAZZ Group of online entertainment companies, and is licensed under local law. Even though we welcome players from all parts of the world, we recommend our users check for the legality of online betting within their particular jurisdiction. We are fully backed with our Curacao license as well which you can find at the footer of the page.

What software does JAZZ Casino use?

JAZZ Online Casino does not use casino game software by a single provider, it uses MULTIPLE casino game developers! – Our collection of virtual and LIVE casino games have been crafted by several of the world’s most talented video game creators, featuring incredible graphics, sound effects and all the real-life feel and juicy wins of the classic Las Vegas-style of casino lobby action.

Can I play JAZZ Casino games on my smartphone or tablet?

Most of JAZZ Casino online games can be played on both your desktop and preferred mobile device. Our game developers have created games that are fully renderable in most of today’s popular mobile devices. Take your favorite casino game action EVERYWHERE with JAZZ Casino mobile-friendly platform.

What can I do when my game crashes or glitches up?

JAZZ Casino game software has been designed to perform seamlessly even with low-speed connections, however, we recommend our players connect to high-speed internet services when playing our games. If a disconnection occurs, players can simply return to their JAZZ Casino account session to find the game in the position in which they left it. For any additional technical mishaps or problems with the performance of our games, contact us to our LIVE CHAT, or reach via telephone toll-free @ 1-866-996-6717.

Can I use Bitcoin or other cryptocurrencies to transfer funds in and out of my account?

JAZZ Casino features several popular and convenient options to transfer funds in and out, including the world-accepted Bitcoin cryptocurrency. Please visit our Cashier to learn more about our available deposit and payout methods, including the instructions to fund your account using Bitcoin and other cryptos.